Join a global customer support team in Sofia, Bulgaria and work for a prestigious Swiss telecommunications company while building valuable international experience.

This is an excellent opportunity for German speakers who are customer-oriented, enjoy helping people, and are looking to build a long-term career in an international environment.

What We Offer

• €1,636.14 gross monthly salary
• €1,000 Signing Bonus (€500 after training and €500 after 6 months)
• Unlimited sales bonus (top performers earn over €1,000 per month)
• €102.25 gross Billing Skills Bonus
• Monthly meal vouchers
• Private health insurance
• Fully covered Multisport card
• Comprehensive 5-week paid training
• Structured onboarding and continuous learning
• Long-term career development opportunities
• Internal promotion opportunities to Team Leader, Trainer, Sales Coach, or Subject Matter Expert (SME)

Relocation Support

Moving to Bulgaria? The company provides:

• Two weeks of Airbnb accommodation
• Flight reimbursement of up to €255 (paid with your first salary)

Work Model

• On-site during the 4 four months
• Hybrid work model available after 4 months based on KPI performance (2 days remote, 3 days in the office)
• Rotating shifts from Monday to Sunday
• 4-hour, 6-hour, and 8-hour shift options between 09:00 and 22:00

About Sofia

Sofia is one of Europe's fastest-growing business hubs, offering an affordable cost of living, a vibrant international community, modern public transportation, and easy access to nature, including Vitosha Mountain. It is an ideal destination for professionals looking to gain international work experience while maintaining an excellent work-life balance.

Your Responsibilities

• Provide customer support through inbound calls
• Handle customer inquiries professionally and efficiently
• Assist customers with administrative and technical questions related to products and billing
• Update customer information in internal systems
• Escalate complex cases when required
• Identify sales opportunities while delivering an excellent customer experience

Requirements

• Fluent German (spoken and written)
• Strong communication and customer service skills
• Ability to work in a fast-paced environment
• A positive and solution-oriented attitude
• Sales mindset is an advantage

Apply Today

If you're ready to build an international career in Bulgaria with excellent benefits, relocation support, and real career growth opportunities, we'd love to hear from you. Apply Now!